The Gateway Regional School District

Service and Support

Frequently Asked Questions

FAQ Menu

Registration Process:

What are the requirements?
Oh, no! I forgot my password!

Getting Help:

I have a signal but cannot connect to the network!
I am already connected to the network, and I need HELP!
Can I call the Help Desk with problems?
How should I report problems with the network?

Fees and Prices:

Are there any charges to get connected to the network?

Network Cables:

What is a network cable?
Can I use a telephone cord with a network card?
Where can I buy a Cat5 network patch cable?

Connecting to the Network:

How do I set up file sharing?
How do I share files on the network?

Operating Systems:

What operating systems are supported?
Hey mac, I have a Macintosh! Do you support me?

Anti-Virus Software:

Do I need a virus scanner?

Miscellaneous:

What is the speed on Gateway's Internet connection?
What speed does the wireless network run at?

Who to Contact

Laptop Service and Support Center

Free Software and Downloads